FREQUENTLY ASKED QUESTIONS

WHAT CAN I EXPECT DURING THE FIRST MASSAGE SESSION?

During the initial appointment we will discuss your dog’s medical history and complete a detailed patient intake form. I will want to perform an assessment of your dog, observing your dog’s movement while performing different tasks (straight line walking/trotting, small circles, sit-to-stands, etc.) based on the concerns you have and what I may want to have a closer look at. In this, I am looking to determine areas of weakness, imbalance, pain, or restriction.

This will be followed by a full palpatory assessment, and range of motion assessment to isolate and identify specific concerns and their cause. Your dog will also experience their first massage and can begin to feel acquainted to how massage feels.

We will then discuss any findings, recommendations and answer any questions you may have. You should allow at least 1 hour in your schedule for the initial visit, and 45 minutes to 1 hour for any follow up treatments.

HOW DO I PREPARE FOR MY DOG'S MASSAGE SESSION?

In order to get the most out of their massage, it’s important that your dog is in a relaxed state. I recommend scheduling treatment when the home will be quiet, and no food is being prepared. Here are some additional tips on how to prepare:

  • Please make sure to notify your therapist ahead of time in the case of any changes to health or medications as many issues may be contraindications to massage.

  • Identify a quiet and peaceful location in your home where your dog will be able to relax and focus on the massage.

  • Please have a comfortable large bed or mat available for the dog to rest on during treatment. Having some of your dog’s favourite treats or toys on hand can be used to address potential anxiety if they are unsure about being handled by a stranger, as well as to perform some exercises and stretches that may be required.

  • It’s recommended to walk and feed your dog an hour or so beforehand prior to a massage session.

  • Make sure they go out for a toilet break just before the session begins.

WHAT SHOULD I EXPECT AFTER MY DOG'S MASSAGE SESSION?

Massage can be an intense experience and there can be a lot of activity going on inside your dog after a treatment! Your dog will likely need to go out for a toilet break and will want to drink a lot of water following the session. Some of the techniques used may leave your dog feeling a bit of pain, tired and/or less coordinated, especially if they are already experiencing mobility problems.

These are all very normal responses to massage during the first 24 hours following a session. If these symptoms continue, there may be something else going on and a visit to the vet could be in order. Please don’t hesitate to contact me if you have any questions after a treatment.

HOW OFTEN DO I NEED TO BOOK A MASSAGE?

Courses of treatment are individualized based on the dog and client and is based on the nature of the reason for seeking massage. Some dogs may need several treatments for the first few weeks and taper off as necessary, while others may need only a few times per month. It can often take several treatments before a dog can comprehend what is happening and allow themselves to become sufficiently relaxed (and trusting!) enough to get the most benefit from treatments. 

ARE THERE TIMES WHEN MY DOG SHOULD NOT RECEIVE A MASSAGE?

If your dog is in an acute state and should really be at the doctor (for conditions such as heat stroke, shock, vomiting and diarrhea, stroke or fever), massage is not recommended. Massage is also contraindicated if a dog has cancer, neuritis, recent surgery or acute injury and skin diseases. If you have questions or concerns about your dog’s condition leading up to a scheduled appointment, reach out and we can discuss the appropriate next steps.

IS CANINE MASSAGE THERAPY COVERED UNDER PET INSURANCE?

Many pet insurance companies offer coverage for massage therapy. If you have pet insurance, I recommend that you check with your current provider for details. 

WHAT ARE YOUR ACCEPTED METHODS OF PAYMENT?

Cash, Visa/MasterCard and e-transfer are accepted. Payment is due at the time of treatment.

WHAT IS YOUR CANCELLATION POLICY?

Please note that once you have booked an appointment with me it means that I have reserved time in my schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a fee of $40. This includes appointments where I am unable to access the property, I am turned away, or the client is unavailable.

 

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment. You can cancel or reschedule an appointment by emailing me at info@howlisticcaninemassage.com or by calling or texting me

at (519) 719-1754.